Terms & Conditions

Last updated: 6 March 2025 at 14h25 (Added Q21)

Q1. My employer is paying my tuition fees on my behalf; do I need to pay the non-refundable registration fee?

A: The payment of the registration fee is waived if you provide a written confirmation of the employer’s commitment to settle the fees due to Endunamoo Africa. However, the account remains your responsibility if the employer does not settle the account in full.

A written confirmation is however not required for KPMG candidates and any registered KPMG candidates will be enrolled immediately. The list of corporates may be updated from time to time.

Depending on the arrangement with your employer, you may be charged a holding fee of R2 500 or the full registration fee after having received written confirmation from the employer. If the employer settles the account after you have paid the registration fee or the holding fee, the credit due to you will be refunded to you in accordance with our refund policy.

Q2. What happens in case my employer delays confirming that they will pay for my fees?

A: Corporate invoices that are not settled by within 30 days will result in the obligation to pay the registration fee and instalment due on the candidates. You will be obliged for the full tuition fee applicable to individual / private paying candidates, i.e. any discount previously granted as a result of the existence of the corporate arrangement will fall away.

Q3. What will happen if my account is in arrears, i.e., I am behind with my payments as per the stipulated payment plans?

A: Unfortunately, if PayFast is unable to collect the monthly subscription and/or you are unable to effect payment in other means available to you, e.g. EFT/YOCO, your access to course will be immediately suspended. Attempts to collect your monthly subscriptions will be made against your selected payment method until such time we deem it uneconomical to continue to do so – this will normally be after a period of two to three months. After which, your registration will be terminated and you will be required to make a new registration, provided the registration window is still open.

For APC candidates, this means that we may not be able to procure the resources required for you to sit for the case study assessments on your behalf. As a result, this may impact your ability to secure the certificate of eligibility at the end of the programme. If your account remains in arrears at the end of the course, we may withhold your results and therefore be in a position where we may not be able to submit your overall outcome to SAICA / ICAZ / ICAN by the stipulated deadlines to ensure that you are eligible to sit for the APC assessment. It is therefore important to engage our finance team to ensure that the account is kept up to date or a suitable payment arrangement is reached.

Q4. My account has been charged with administration or penalty charges. Why is that the case?

A: We charge administration and penalty fees where a candidate has made errors in processing their payments or delayed in making payments. The administration charges are: (1) R150 for use of incorrect reference number or banking account and (2) R200 if the monthly instalments are not paid within 7 days after the instalment is due and (3) R250 if you wish to apply for payment plans other than one generally applicable to everyone (the first request is done at no additional cost to you). The admin charges compensate the finance team for the additional time committed into identifying and allocating your payment as well as managing the budget and/or liquidity of the institution due to late or restructured payment terms. No exemption is provided against such instances.

Q5. I wish to deregister from the course for which I am currently enrolled, what is the process and what are the cost implications?

A: Given that we now run a subscription-based payment system, should you wish to deregister all you need to do is to login to a Finance Query >> Deregistration using the Query Tool. All cancellations require a 30 days’ notice, meaning that you will be liable for the instalment due within the next 30 days. This is because subscriptions are collected at the beginning of the month and covers the entire month and therefore, if you cancel your subscription during the month, you will be allowed to finish your subscription benefits for that specific month. As soon as the following month ends, your registration will be cancelled, and you will no longer be charged the monthly instalments. Furthermore, your access will be immediately revoked.

If you had paid the full amount, you would still need to log a cancellation as stipulated above. However, you may be entitled to a refund depending on the time at which you deregister. The refund will be calculated as follows:

A = B – C – (D x M), where

A is the amount refundable to you, if any.

B is the total amount you paid to date, whether yourself or via the employer

C is the sign-up / upfront / registration fee applicable to the course you are currently enrolled for

D is the monthly subscriptions that would have been applicable had you been on a monthly subscription

M is the number of months that you would have charged a subscription had you been on a monthly subscription, taking into account the 30 days’ notice period stipulated above

If your tuition fees are funded by an employer, only an official letter on the employer’s letterhead may be requested as part of processing your deregistration and refund from the course you are currently enrolled for.

Q7. If I deregister in the month that I have just enrolled to the programme, will the deregistration policy outlined above be applicable or are there special considerations?

A: Unfortunately, the same deregistration policy will be applicable to you in its entirety. However, you may be liable for only the sign-up / upfront / registration fee as that non-refundable, plus the instalment due within the next 30 days. No exception will be made in this regard.

This is because the registration fee generally covers the first month’s tuition fee and our set up costs, including the risk that you might have already secured benefits (e.g. downloaded course material, videos, etc.) in that month given that majority of our resources are available on an online basis. This applies provided you were granted access after your registration, e.g. because you had paid using the debit / credit card facility, made an EFT payment and your account was duly activated, or the employer paid / confirmed payment on your behalf and your account was duly activated. Unfortunately, no exception is made to this provision given that there are resources dedicated to providing you with access to our online portal. Furthermore, no consideration is taken on whether you previously logged in or not. We therefore do not take into account your engagement when we apply this policy.

Q8. After considering the deregistration cost implications, a refund amount is due to me. What is the process of getting those funds back and what is the waiting period?

A: If there is a refund amount due to you, you will need to request a refund via the Query Tool by logging a refund request, Finance Query >> Request A Refund. Please note all refund requests are processed within 10 working days following their receipt and refunds are paid in the first two weeks of the month following the approval of your refund request.

You will be expected to provide your banking details when you make a refund request. In making a refund request, please be mindful that an administration fee might be applicable.

An admin charge of R150 is applicable for the processing of all refund requests unless otherwise stipulated. The admin charge is not applicable for other refunds, e.g. Thuthuka refunds (other than in the instances where you did not duly follow the protocol during the application process), refunds after employers have settled after you having settled the account, etc. (excluding overpayments).

Q9. I wish to defer my studies. What is the process and what are the cost implications?

A: If you wish to defer your studies, you will need to log a query a Finance Query >> Defer using the Finance Query Tool. Different courses have their specific deferral rules, and you need to refer to your course specific requirements prior to logging a request with our finance team, e.g. For APC, it is not possible to defer your registration into the Case Study Package and the cutoff date for deferral is prior to the commencement of the assessment phase. A deferral fee may apply, which may change from time to time. Any request to defer your studies after the stipulated date is a deregistration and the guidance stipulated above for deregistrations will apply.

Your tuition fee account needs to be fully settled for us to process your deferral request. Once your deferral request has been fully processed, you will be advised accordingly. Keep the email confirmation securely and log a query for deferral again to have your account activated without an upfront registration fee.

Q10. My request for deferring my studies has been successfully processed. Will my account and access to the learning workspace be deactivated?

A: No, your account will remain active, and you will be entitled to access all your content, including the CTA videos. However, you will not be required to participate in the programme, e.g. have your material continue to be delivered, sit for assessments and participate in the mentorship programme. We do this to ensure that you continue to receive important updates from our team such as registration timelines. If you wish to have your contact details removed from the programme communication and personally manage the updates regarding the upcoming programme timelines, you can log an Online Query >> General Query to have the team remove your details from the portal until the time you resume your studies.

Q11. I wish to defer my studies from the current academic year, but I am uncertain as to when I will be able to resume the programme. For how long will the credit in my tuition account be valid?

A: Your credit is only valid for two academic years (or two assessment sittings, e.g. IAC June 2025 and IAC January 2026 assessments) following the year in which you opted to defer your studies. This means that if you defer your studies in the 2024 academic year, you will be required to register in either the 2025 or 2026 academic year for your tuition fee credit to be credited in full. Please note that we may charge an annual deferral fee for each year that you have deferred your studies with us. Please refer to your course overview for more details.

For compassionate reasons, we may grant you a grace period if you are not able to register in any of our programmes in the 2025 or 2026 academic year. This is provided you can demonstrate that due to financial challenges, ill health or mental unwellness you were or are not able to resume your studies in those academic years. A certificate from a medical expert or any appropriate supporting document will be required as supporting evidence for such fact.

Q12. I had opted to defer but for valid reasons I can no longer continue with my studies, is it possible to have my credit refunded or transferred to another candidate?

A: Under exceptional circumstances, we may consider a request from you to transfer your credit to another candidate and/or refund. However, the credit may be adjusted downwards to reflect the value already delivered to you through access to the portal, deliveries of material made, continued access to the CTA videos, etc. Accordingly, it is possible that there might not be any credit to transfer to another candidate should you wish to do so. The deferral fee is not considered when assessing the value being transferred as that is an admin charge for continued access, protection against future tuition fee increases and readjusting our liquidity management.

Q13. I deferred my studies in the one academic year whilst registered for a specific programme / course and now wish to register for a different programme / course, is that allowed?

A: Yes, it is possible as the deferral process holds your credit as well as protect you from any tuition fee increases. If you are changing programmes or courses, we will simply offset the credit against the tuition for the new course [not necessarily the equivalent of the current tuition fee as is applicable for the deferral]. For instance, if you deferred a course with a tuition fee of R5 000 at the time and now the course tuition fee is R6 500, your credit eligible for transfer will be R5 000. However, if you are registering for the same course, you will be credited the entire tuition fee of R6 500.

In a different instance, you may be required to make a top up payment if the credit you are entitled to is lower than the new course or programme you are registered for. By way of an example, if you are deferring your studies whilst enrolled for the APC Professional Course and the APC Professional Course is priced at R16 000. If you then wish to register for the APC Comprehensive Course in the following academic year and the APC Comprehensive Course is priced at R17 500, you will be issued with a credit for the amount of R16 000 and the difference between R17 500 and R16 000 will be for your own account.

If, however, the course that you wish to now enrol for has a lower tuition fee than the one you are eligible to register for, no refund or credit will be due to you in recognition of any benefit that would have accrued to you in the year you deferred your studies.

Q14. Is the course fee stipulated on the website an all-inclusive fee?

A: Yes, the stipulated tuition fees include access to lectures, assessments (writing, marking and review sessions), any printing for respective course material (unless otherwise charged separately), online programme, e-writing resources and administration fees. However, the stipulated fees exclude exam fees, any penalty / admin fees we may charge and international courier fees. If there is a conflict between this statement and the information on the course outline, the information on the course outline will apply.

Q15. I was previously registered with Endunamoo for a different course, do I still pay the same fees as everyone else when I register into the higher level course, e.g. previous CTA candidate now registering for IAC or APC course?

A: Yes, you will be treated as a new candidate from a finance perspective as the programmes are delivered under different corporate entities which keep separate accounts. However, should you have a credit from any of our previous programmes, that credit can be transferred to your new enrolment.

Q16. When do I qualify as a returning candidate?

A: Only candidates that were registered with us in the last 12 months are treated as returning candidates. If you were not studying in the last 12 months, you may write a motivation to our finance manager to evaluate whether you can be treated as a returning candidate and be eligible for any applicable discounts.

It is worth noting that a returning candidate and a repeat candidate are not one and the same thing. A repeat candidate could be a candidate who is repeating, say, IAC and APC but they were not previously registered with us and therefore not a returning candidate. Such candidates are not entitled to any returning discounts with us.

Q17. What are the benefits of being a returning candidate?

A: Each programme has its own benefits for returning candidates. Please refer to the course outline for the monetary value of being a returning candidate.

Q18. I previously deregistered from a programme while my account was not up to date. I wish to register in the current academic year and take advantage of the returning candidates’ discount. Will this be possible?

A: Unfortunately, no. You will be required to first settle your outstanding balance (including any penalties and administration charges for missing payments due) prior to being entitled to any returning candidate discount. In some instances, it might be cost effective to register as a newly registered candidate instead of bringing your account up to date, in which case, we will write off your previous outstanding amount. Please note that we are entitled to recoup any fees for which you benefitted from but never got to pay for in the past.

Q19. I am returning candidate, and I see the invoice that I have received does not reflect any discounts that I am entitled to. How do I get this resolved and receive a new invoice that reflect any discounts that I am entitled to?

A: You will need to log a finance query for your invoice to be updated. Our finance team will then issue a new invoice along with a payment link that caters for the adjusted tuition fee amount.

Q20: I wish to switch courses, is this possible and, if so, what are the cost implications?

A: Yes, it is possible. However, it is necessary to make a distinction between a switch with the same programme and a switch between different programmes.

Switching courses within the same programme

This is the case when you are switching between courses within the same programme, e.g. within the APC Bridging Programme / APC Professional Programme. In this case, we will transfer your credit from your currently registered course to the new course you wish to be registered. You will only be liable for an administration fee of R450 for each switch (in addition to the differential tuition fees).

By way of example, you were registered for the Accelerated APC Bridging Course and now wish to switch to the APC Bridging Course (FULL YEAR). At that time, you have paid only the registration fee of R2 650. We will transfer your credit of R2 650 and apply it against the tuition fee for the APC Bridging Course (FULL YEAR) and then add an administration fee of R450. We will then generate a new PayFast link to facilitate payments against the tuition fee for APC Bridging Course (FULL YEAR). Only once you have made payment against the new PayFast link will your switch be successfully processed. Thereafter, we will then suspend payments against the previous PayFast subscription link.

Switching courses between different programmes

If your switch involves change of programmes, say from APC Professional Programme to APC Bridging Course. We will not be able transfer your credit to the new course you are switching to. Instead, we will hold the credit in your account for a maximum of 12 months – this means if you re-register within the next 12 months, you will be liable for only the balance of the tuition fee (subject to any price increases). Accordingly, you will be required to either defer or deregister your currently enrolled course in accordance with the terms, conditions and guidance provided above. Thereafter, you will need to register for a new course that you are looking to switch to.

For example, if in 2025, you are registered for the APC Professional Programme and wish to switch your registration to the APC Bridging Course, you can do so. Furthermore, if your plan is to resume the APC Professional Programme in the 2026 academic year, the following will apply:

1: You will be considered to be deferring your enrolment in the APC Professional Programme to the 2026 academic year. This means that you will be required to settle your 2025 tuition fee for the APC Professional Programme and pay any related deferral fee (and an administration fee of no more than R350). Depending on the timing of your deferral, Endunamoo may waive up to 50% of the deferral fee when you are switching to another course.

2: You will then need to separately register for the APC Bridging Course and pay the tuition fee due via the PayFast link.

If, you do not plan to re-register again or it is not practical to re-register, e.g. you are switching from the APC Bridging Course to the APC Professional Programme. This switch will be considered as a deregistration from the APC Bridging Course and a new separate registration into the APC Professional Programme. The general terms and conditions will apply. You will therefore not be liable for any administration fee. You will need to notify us via the Query Tool so that we can deactivate the payment instruction against the original PayFast link.

Q21: I noticed that the Endunamoo Africa promotional offers cannot be used with other discounts and/or offers and that they are not exchangeable for cash. What does that mean and how does that apply in a context where my employer or a bursary fund contributes towards my tuition fee account? Furthermore, I noticed that the credit and/or refund that I had expected in my tuition fee account is lower. How was that determined?

A: If Endunamoo Africa previously offered you a special discount or promotional pricing, e.g. returning candidate discount, Valentine’s special pricing or APC Workshop special pricing, and your account is later funded by a bursary or semi-bursary (loan plus bursary) programme, either offered by your employer or external institution such as FASSET/SAICA/Thuthuka Bursary Fund, Endunamoo Africa will withdraw the discounts previously granted to you. In other words, it will not be possible to secure a credit and/or subsequently a refund through our discounts. This is to ensure that the discount we offered you is not exchangeable in cash.

By way of example, the normal tuition fee for the APC Professional Course is R16 000. You took part in the Valentine’s special promotional pricing and received a 10% discount (R1 600) such that your discounted fee was R14 400. You then proceed to service your account, and your balance is now only R1 500. If you later secure funding from the Thuthuka Bursary Fund of, say, R5 000. This means that your account will be now be in credit to the tune of R3 500. In such an instance, we will then reduce the credit by an amount of R1 600 (being the promotional discount) that we had previously granted you. This would mean that your credit will be reduced to R1 900 (R3 500 – R1 600). You can request a refund of this amount, and it will be processed in accordance with our normal terms and conditions.

To avoid prejudice to you, we will not recoup an amount such that your account will be in debit. By way of example, if we had given you a returning discount of R7 500 such that your tuition fee for the APC Comprehensive Course is R10 000. If you later service your account to, say R3 000, and you receive a bursary funding of R5 000. This will mean your account will be in credit to the tune of R2 000. We will then recoup our previously granted discount or credit up to the amount of R2 000. In other words, we will not debit your account with the entire R7 500 such that your account is now in a debit.